Delete your account
You can delete your Youmeli account and everything in it at any time. Deletion is permanent and cannot be undone.
1. In the app (recommended)
- Open Youmeli and sign in.
- Go to Profile → More.
- Tap Delete account and confirm.
This removes your account and its server-side data — not just the copy on your phone.
2. By email
If you have already uninstalled the app, or cannot sign in, email youmeli@yaokemon.com from the address you registered with, or include the nickname you used in the app.
We verify the request and complete the deletion within 7 business days, then reply to confirm. We ask for verification because deletion is irreversible and an email alone cannot prove who sent it. If we cannot locate the account from what you provide, we will ask for more detail.
3. What is deleted
| Data | What happens |
|---|---|
| Sign-in credentials and linked Google / Apple identity | Deleted |
| Profile, persona and avatar | Deleted |
| Conversations, memory notes and relationship progress | Deleted |
| Characters and stories you created | Deleted |
| Sparks balance, ledger and purchase records | Deleted, except records we must keep for tax or accounting purposes |
Residual copies in backups are purged within 30 days. We do not keep a separate copy for any other purpose.
4. About sparks
Sparks are in-app credits with no cash value. They cannot be refunded, transferred or withdrawn, and deleting your account forfeits any unused balance.
5. Contact
Questions about this process: youmeli@yaokemon.com