Youmeli Privacy Policy
Youmeli (the "App") is operated by Shenzhen Yaokemon Technology Co., Ltd. ("we", "us", "our"). This policy explains what we collect, why we collect it, who we share it with, and how you can control it. If you do not agree with it, please stop using the App.
Questions or requests: youmeli@yaokemon.com.
1. What we collect
| Category | Examples | Why |
|---|---|---|
| Account information | Email address, or the user ID returned by Google or Apple sign-in; a display name you choose | Create and manage your account, sign you in |
| Conversation data | Messages you send, replies generated for you, conversation timestamps | Generate replies, keep context, let characters remember you |
| Content you create | Characters, personas, greetings, backstories, memory notes, profile text, avatar images you upload | Provide the features you asked for |
| Purchase records | Product purchased, order status, sparks balance and ledger | Deliver purchases and keep an accurate balance |
| Device and log data | Device model, OS version, app version, IP address, request times, error logs | Security, abuse prevention, troubleshooting |
| Advertising identifiers | Advertising ID (AAID), ad impressions and clicks | Show and measure rewarded ads (see section 4) |
2. What we do not collect
We do not access your contacts, SMS/MMS, precise location, microphone, calendar, health data or installed-app list. Payment card details are never sent to us — purchases are processed by Google Play, and we only receive whether a transaction succeeded.
3. How we use it
- To generate replies: the recent part of a conversation, the character definition and relevant memory notes are sent to our model provider.
- To let characters remember you: we periodically distil key points from your chats into memory notes.
- To bill correctly: we calculate sparks usage and keep a ledger.
- To keep the service safe: automated screening of user input, created characters and AI output; handling of reports.
- To fix problems: error logs and diagnostic data.
We do not sell your conversations, use them for advertising targeting, or use them to train our own models.
4. Advertising
Rewarded ads in the App are served by Google AdMob. To deliver and measure them, AdMob receives your advertising ID, device model and OS version, IP address, and ad interaction data. AdMob does not receive your conversation content.
You can reset or delete your advertising ID, or turn off personalised ads, in Android Settings → Google → Ads. You will still see ads, but they will be less relevant.
5. Who we share it with
| Recipient | What they receive | Why |
|---|---|---|
| Supabase | Account IDs, conversations, memory notes, purchase records | Database and authentication hosting |
| Cloudflare | Request content in transit | API gateway and network protection |
| Our model provider | Recent conversation, character definition, memory notes | Generating AI replies |
| Google (AdMob) | Advertising ID, device data, IP address, ad interactions | Rewarded advertising |
These providers process data on our instructions. We may also disclose data where required by law, by a valid legal request, or where necessary to protect someone's safety.
6. Where data is stored and for how long
Our servers are located outside mainland China (Supabase and Cloudflare regions). If you use the App from mainland China, your data will be transferred outside it.
- Conversations, memory notes and relationship data: kept until you delete them or delete your account.
- Log data: up to 90 days.
- After account deletion: removed from backups within 30 days.
7. Your choices and rights
- View your profile, conversations and ledger inside the App.
- Delete a single message by long-pressing it.
- Clear local data in More → Clear all data (the account itself remains).
- Delete your account and all server-side data in More → Delete account. This cannot be undone.
- By email: if you cannot open the App, follow Delete Account or email us.
Depending on where you live, you may also have the right to access, correct, export, restrict or object to processing. Email us and we will respond within 30 days.
8. Age
The App is intended for users aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we learn that a minor has provided information, we will delete it. Parents or guardians can contact us to request removal.
9. Security
All traffic is encrypted with HTTPS. Our database uses row-level security so each account can only read its own rows. Server-side API keys are never shipped inside the App. AI output is screened before it is stored. No system is perfectly secure, and we cannot guarantee absolute security.
10. Changes
We may update this policy. If a change is material, we will notify you in the App before it takes effect. Continuing to use the App after that means you accept the updated policy.
11. Contact
Shenzhen Yaokemon Technology Co., Ltd.
Email: youmeli@yaokemon.com (we reply within 7 business days)